Refund Policy
At Promptorio, we strive to provide high-quality services, including Development and other digital solutions. However, if you are not satisfied with your order, we offer refund under following conditions.
Eligibility for a Refund
Customers can request a full refund if the request is made within 48 hours of the payment.
Refund requests must be submitted via email to info@promptorio.co with the order details.
Non-Refundable Cases
Refund requests made after 48 hours of payment.
If work has already been partially or fully completed and delivered to the customer.
Change of mind or personal preference after project commencement.
Processing Time
Approved refunds will be processed within 7-10 business days to the original payment method.
If you have any questions regarding our refund policy, please contact us at info@promptorio.co
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